Our Commitment to You
cc6ph operates under a PAGCOR license, which means we're held to some of the highest responsible gaming standards in the Philippine online gaming industry. Our commitment goes beyond regulatory compliance — we genuinely believe that a healthy player base is a sustainable player base, and that every person who logs into cc6ph deserves a safe, transparent, and fair gaming environment.
Responsible gaming at cc6ph means giving you full control over your account, your spending, and your time on the platform. It means providing clear information about the risks involved in gambling, offering effective tools to set your own limits, and making it easy to access help when you need it. It also means training our support team to recognize problem gambling patterns and intervene early.
This page outlines the responsible gaming tools available on cc6ph, explains how to use them, and provides contact information for external support organizations if you or someone you know is struggling with gambling-related issues. We encourage every cc6ph player to read through this page carefully, even if you don't think you currently have a problem. Prevention is always easier than recovery.
Gambling Should Always Be Entertainment
cc6ph is designed for recreational gaming — a way to enjoy your free time, feel the thrill of a jackpot win, or unwind after a long day at work. Gambling is not a way to make money, solve financial problems, or escape from personal difficulties. The odds are always in favor of the house over the long term. Never wager more than you can afford to lose, and never chase losses by depositing more than you originally planned. If gaming stops being fun and starts feeling like an obligation, a source of stress, or a financial burden, it's time to step back and use the tools on this page.
Your Player Protection Tools
cc6ph provides a full suite of responsible gaming controls directly within your account settings. All of these tools are free to use and can be activated immediately.
Deposit Limits
Set daily, weekly, or monthly deposit caps directly from your cc6ph account settings. Once a limit is in place, you will not be able to deposit more than that amount within the selected period — even if you want to. Limit reductions take effect immediately. Limit increases require a 24-hour cooling-off period before they become active, giving you time to reconsider.
Available: Account SettingsSession Time Reminders
Configure pop-up alerts that remind you how long you've been playing on the cc6ph platform. You can set reminders at 30-minute, 60-minute, or 120-minute intervals. When the alert appears, you'll see your current session duration, your net win/loss position, and a prompt asking whether you'd like to continue playing or take a break.
Available: Account SettingsCooling-Off Periods
Take a temporary break from cc6ph by activating a cooling-off period. You can choose a break of 24 hours, 7 days, 30 days, or 90 days. During this period, you will not be able to log in, deposit, wager, or receive promotional communications from cc6ph. Cooling-off periods activate immediately and cannot be reversed until the selected period expires.
Available: Account SettingsSelf-Exclusion
Self-exclusion is a permanent account closure tool for players who recognize that they can no longer gamble responsibly. You can self-exclude for a minimum period of 6 months, 12 months, or indefinitely. During the exclusion period, your cc6ph account will be locked, you will not be permitted to create a new account, and you will be added to the PAGCOR self-exclusion register where applicable.
Available: Contact SupportLoss Limits
Set a maximum net loss amount per day, week, or month. cc6ph will track your deposits minus your withdrawals within the selected period. Once you reach your loss limit, you will not be able to place any further wagers until the period resets. Like deposit limits, loss limit reductions take effect immediately, while increases require a 24-hour waiting period.
Available: Account SettingsMarketing Controls
Opt out of receiving promotional emails, SMS messages, and push notifications from cc6ph at any time. This is especially useful if you find that bonus offers and tournament announcements are encouraging you to play more than you intended. You can update your marketing preferences from your account settings or by clicking the unsubscribe link in any promotional email.
Available: Account SettingsRecognizing Problem Gambling
Problem gambling can be difficult to recognize in yourself, especially in the early stages. It often develops gradually, starting as recreational play and slowly escalating into something more serious. Many people with gambling problems are in denial about the severity of their situation, and they often hide their behavior from friends and family.
The transition from casual play to problem gambling is not the same for everyone. For some, it happens quickly after a big win or loss. For others, it develops slowly over months or years. What matters is being honest with yourself about your relationship with gambling and being willing to take action if you recognize warning signs.
If you answer "yes" to three or more of the statements in the checklist on the right, you may be developing or already experiencing a gambling problem. We strongly encourage you to reach out to one of the support resources listed below, or to contact cc6ph support to activate self-exclusion immediately.
Warning Signs Checklist
- You spend more time and money gambling than you originally intended
- You feel restless, irritable, or anxious when trying to cut down on gambling
- You gamble to escape problems, stress, or feelings of depression
- You've tried to stop or reduce gambling but found yourself unable to do so
- You chase losses by depositing more money in an attempt to win back what you've lost
- You lie to family, friends, or your employer about how much you gamble
- You've borrowed money, sold possessions, or missed bill payments to fund gambling
- Gambling has damaged your relationships, job performance, or educational opportunities
- You feel guilt, shame, or anxiety about your gambling but continue anyway
- You need to gamble with increasing amounts of money to feel the same excitement
Help and Support Resources
If you're struggling with gambling-related issues, you are not alone. Professional help is available across the Philippines, and all services listed below are confidential.
PAGCOR Responsible Gaming Helpline
PAGCOR operates a 24/7 responsible gaming helpline staffed by trained counselors who can provide immediate support, information about self-exclusion, and referrals to local treatment services. All calls are confidential and free of charge.
Contact PAGCOR directly for helpline accessNational Center for Mental Health (NCMH)
The NCMH provides mental health services including counseling and treatment programs for behavioral addictions. They operate crisis hotlines and have clinics throughout Metro Manila, with referral networks covering Luzon, Visayas, and Mindanao.
Manila: (02) 8531-9001 | Crisis Hotline: 0917-899-USAP (8727)Gamblers Anonymous Philippines
Gamblers Anonymous is a peer support fellowship of men and women who share their experience, strength, and hope to help each other recover from gambling problems. Meetings are held regularly in Manila, Quezon City, Cebu, and Davao. Attendance is free and anonymous.
Visit PAGCOR resources for GA meeting schedulescc6ph Support Team
Our 24/7 Filipino-speaking support team is trained to assist with responsible gaming tool activation, self-exclusion requests, and providing information about external support services. Reach us via live chat on any page of the cc6ph platform or by email.
[email protected] | Live Chat: 24/7For Family and Friends
If you're concerned about a loved one's gambling, approach the conversation with empathy and without judgment. Problem gambling is a recognized behavioral health condition, not a moral failing. Encourage them to seek professional help, offer to accompany them to a counseling session or support group meeting, and consider attending a Gam-Anon meeting (a support group for family members of problem gamblers). Avoid lending money, covering debts, or making excuses for their behavior, as this can enable the problem to continue. Resources listed above can also provide guidance for families.